If you’re running an old software version, initiate an update.To check your watch’s software version, head to Settings > About watch > scroll down to Software.Double-check that your device’s software version is current.If your watch is still overheating while charging in Airplane mode, be sure to contact Samsung.Swipe down from the top of the watch to access the Quick settings panel.This will stop any active connections, which should take some load off the device. If your Galaxy Watch 4 is charging but doing so slowly or heating up, try switching it over to Airplane mode while it’s on the dock.If your watch still doesn’t charge, take it to Samsung for a diagnosis.To do this from the watch, head to Settings > General > Reset.As a last resort, reset your Galaxy Watch 4.Try rebooting your smartwatch before attempting to charge it again.Ensure the back of the Samsung Galaxy Watch 4 and its charging dock are clean and free of debris.You can also try using your phone if it has reverse charging or wireless power share. Check for any damage to the charger or the charging cable.Check that another appliance works in the specific outlet you are using.Ensure your charger is connected to the wall.Check these details before troubleshooting.Your watch should be usable on your device when the entire process is complete.You’ll also need to log in with your Google account. Samsung Health will prompt you to install various apps and add-ons, including the Galaxy Watch 4 plugin.Once your watch is detected, select your watch.Once complete, tap the three-dot menu button, and select Settings > Accessories > Scan for accessories. Open Samsung Health and log in with your Samsung account.If you receive a “This watch isn’t supported on this phone” error when setting up your watch on the Galaxy Wearable app, there is a workaround. Instead of using the Galaxy Wearable app, use Samsung Health.You can find details on how to restart your Galaxy Watch 4 at the foot of this article. Try rebooting your smartwatch and smartphone.Place the two devices next to each other, and ensure no objects obstruct their path.Toggle it off, wait a few moments, then toggle it back on again. To do this on your watch, head to Settings > Connections > Bluetooth.Power cycle your Bluetooth service on both your phone and watch.If the Galaxy Wearable app cannot find your watch, follow the steps below.Follow the onscreen prompts to complete the pairing. Confirm that the six-digit code on your watch matches the code on your phone. Open the Galaxy Wearable app, and hit Start to allow your phone to search for your watch.These two should automatically install when needed. Non-Samsung devices also require the Galaxy Watch 4 plugin and Samsung Accessory Service. Samsung and non-Samsung phones require the Galaxy Wearable app. You’ll need to install a few essential apps on your phone to facilitate Galaxy Watch 4 pairing.Although the Galaxy Watch 4 runs on Wear OS, its pairing process may still be problematic for some.
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